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ROSE HIP HILL Valea Târnei, Bihor | Tel. +40 755 759 059

Terms and conditions

Rose Hip Hill


General rules

The website www.rosehiphill.ro, is owned by ROSE HIP HILL SRL, a Romanian company, with registered office in Valea Târnei 30, Bihor county, registered at the Trade Register under no. J05/592/2016, with Unique Registration Code RO35821033, fiscal attribute RO.

Information Note on the Processing of Personal Data and Privacy Policy, available here: Privacy policy - are part of these Terms and Conditions, and describe in detail how we collect, use and process Users' information when they browse the Site, as well as their rights with respect to personal data.

In order to use the Site, Users must be at least 18 years of age and agree to these Terms and Conditions.

By accessing and using the Site, the User acknowledges and accepts these Terms and Conditions, as well as the other policies relevant to the Site.

If you do not agree to these Terms and Conditions or any part of these Terms and Conditions, please do not use the Site in any way.

DEFINITIONS

Site

www.rosehiphill.ro

Company

ROSE HIP HILL SRL, a company under Romanian law, with registered office in Valea Târnei 30, Bihor county, registered at the Trade Register under no. J05/592/2016, with Unique Registration Code RO35821033, fiscal attribute RO.

User / Users

Any user(s) who browses and/or reads and/or uses and/or creates an account on the Site and/or subscribes to the Newsletter.

Account

Represents a collection of Users' personal information that allows them to access all areas of the Company's Site.

Agreement

The agreement entered into between the User and the Company in accordance with these Terms and Conditions.

Third Party Partners

Third Party Partners are the partners on whose behalf we communicate with Users and are divided into: media partners, collaborators and event organizers.

Third Party Partners do not have access to the User's personal data unless the Company has obtained prior consent from the User to do so.

Personal data

Any information in relation to the User that allows his/her identification directly or indirectly, including but not limited to name, surname, gender, date of birth, e-mail address, mobile phone number, whether he/she is married, whether he/she has children, age of children, etc. and which is provided by the User for the purpose of creating an Account on the Site, subscribing to the Newsletter, sending opinions and suggestions, publishing materials or for any other purpose.

Consent to the processing of personal data

Means any freely given, specific, informed and unambiguous indication of the data subject's wishes, by which the data subject signifies his or her agreement, by means of a statement or unequivocal action, to the processing of personal data relating to him or her.

Personal Data Protection Officer

The Company and/or the Associated Partners shall appoint a person whose purpose is to inform and advise the controller, or the processor, and the employees dealing with the processing on their obligations under the law as well as to monitor compliance with data protection laws and the controller's or processor's policies regarding the protection of personal data, to cooperate with the supervisory authority, to assume the role of point of contact for the supervisory authority on processing issues.

The contact person on the controller's side and the Data Protection Officer (DPO) on the partner's side is:

The representative of ROSE HIP HILL SRL: contact@rosehiphill.ro

Accommodation terms and conditions

By using the booking forms available on rosehiphill.ro you enter into a legally binding contractual relationship with us and we will interact with you directly by sending you a confirmation email on behalf of the guesthouse.

By using, including visiting and purchasing tourism services from www.rosehiphill.ro you agree to the terms and conditions detailed in the following paragraphs.

Arrival and departure:
- Check-in is from 15.00.
- Check-out is by 11:00.

Accommodation:

The accommodation of each person is made by filling in the reservation form based on the identity card.

Booking:
To make a reservation please fill in the reservation forms on the website or contact the reservation service by phone: +40 755 759 059 or by e-mail: contact@rosehiphill.ro

Cancellation:
Any cancellation of a booking will be made by contacting the reservation service.
Reservations are valid after payment of a 20% deposit. The deposit is non-refundable..

Rates:
These vary according to the type of room chosen and the number of people.

Payment methods:
Bank transfer, card, cash or holiday voucher.
No commission is charged for bank card payments!

Bank transfer:
RON ACCOUNT RO92BTRLRONCRT0345153101
Banca Transilvania

Security:

Nu ne asumăm răspunderea pentru obiectele uitate, pierdute sau presupus furate în incita pensiunii și a terasei.

Parking space and cars:
Pensiunea Rose Hip Hill asigură parcare privată gratuit.

Special needs:
We want to provide the best conditions for people with special needs. If you have special needs of any kind, please let us know in advance so that we can make your stay as pleasant as possible.

Animals:
The general rule is that people accompanied by animals and birds are not allowed to stay in the guesthouse.

Privacy:
We will never use personal data without your prior consent.

Responsibilities:
The client is liable to the guesthouse for damages caused to other clients or staff, buildings, furniture and equipment of the guesthouse or farm if the mistake / intention can be imputed to them.
The guesthouse's liability does not extend to vehicles or their loads.

Conduct:
We reserve the right to refuse accommodation or service in the restaurant to intoxicated, rude or boisterous guests who by their attitude damage the image of the guesthouse or disturb other guests.

Loyalty:
We reserve the right to grant bonuses and discounts in order to increase the loyalty of our guests.

ACCESSING THE WEBSITE

Users may access the Site simply for information purposes, in which case they accept that they cannot view all areas, as there are areas of the Site that require Account registration (e.g.: saving products, collections, events).

When registering an Account on the Site, the User can choose to:
• direct communication of promotional offers and pension news (commercial offers, invitations to events, special offers on the occasion of certain anniversaries and other types of information), via e-mail, SMS.
• creating an account on the website in order to receive personalised content according to the user's profile.

Conclusion of contract
Registration and use of the Website constitutes the User's express and unequivocal consent to the conclusion of the Contract which includes these Terms and Conditions and the Personal Data Processing Policy.

The Contract between the Company and the User who wishes to create an Account on the Site is concluded only if all the steps listed below are followed:
a) The age of the User is at least 18 years;
b) The User accesses the website www.rosehiphill.ro
c) The User carefully reads these Terms and Conditions and the Information Notice on the Processing of Personal Data.
d) The User creates an Account by filling in and submitting real information about him/herself, mentioned in the registration form on the Website;
e) The User accesses his/her Account for the first time using his/her username and password, which will not be disclosed to any person.

If your username and password have been stolen or compromised, please notify the Company immediately by sending an e-mail to contact@rosehiphill.ro.

The Contract shall be deemed to be concluded when the User receives confirmation to this effect from the Company in the form of an e-mail sent to the address mentioned at the time of the creation of the Account mentioned in point d, unless the User does not wish to create an Account on the Site, in which case the Contract shall be deemed to be concluded if the steps mentioned in points a and c are followed.

By accepting these Terms and Conditions, the User understands that any other subsequent or concurrent commitments in connection with these Terms and Conditions are superseded by these Terms and Conditions. These Terms and Conditions do not create rights for third parties.

Duration and Termination
The contract shall be deemed to be concluded for an indefinite period.

The User may terminate the use of the Account created on the Site at any time by deleting the Account created.
The Company reserves the right to immediately suspend or delete the Account created by a User at any time and without notice if it finds that the User does not comply with the provisions of these Terms and Conditions or other policies published on the Site;

The User understands that after the termination of the Agreement, he/she shall not attempt to register a new Account on the Site, but may use the Site for informational purposes only, subject to the terms of a and c.

USE OF THE SITE

Users do not have the following rights:
• access and use the Site for purposes and by means that constitute misuse;
• use the Site in any manner or take any action that causes or is likely to cause damage to the Site or impairment of the Site's performance, availability or accessibility;
• use the Site in any manner that is unlawful, fraudulent or harmful or in connection with any unlawful, fraudulent or harmful activity;
• use the Site to copy, store, host, transmit, use, publish or distribute any material that contains (or is connected with) spyware, computer viruses, Trojan horses, worms or any other computer virus software;
• conduct any systematic or automated data collection activities (including but not limited to data mining and harvesting) on or in connection with the Site without the Company's prior written consent;
• use data collected from the Site for any direct or indirect marketing activities, including but not limited to email marketing, SMS marketing, telemarketing and direct mail;
• use the data collected from the Site to contact individuals, companies or other persons and entities.

PROCESSING OF PERSONAL DATA

The general legal framework governing the protection of personal data is represented by the General Data Protection Regulation 679/2016 ("GDPR") applicable in the European Union.

The www.rosehiphill.ro website uses cookies. For more information about the personal data collected through cookie files the User should consult the Cookies Policy available here: Cookies Policy..

When you choose to create an account on the ROSE HIP HILL website ("Account"), certain personal data will be processed by ROSE HIP HILL SRL, mainly in order to provide the requested service, namely access to the application, or personal account on the website.

More information on the processing of your personal data for these purposes, including how you can withdraw your consent, can be found in the Information Notice on the Processing of Personal Data, available here: Information Notice and Personal Data Processing Policy..

INTELLECTUAL PROPERTY

The Company respects the intellectual property rights of others and requires Users to comply with any intellectual property rights held by the Company or third parties.

The content and graphics of the Site, including but not limited to all textual content, technical sources of all present and future services and facilities, are owned by the Company and/or, where applicable, the Company's Business Partners. They are protected by copyright, trademark rights and other laws and treaties. The Company assumes no responsibility for the veracity of intellectual property rights owned by its Business Partners and used on the Site as a result of the latter's agreement. In the event that the content of the Site refers to the Company's Business Partners, in particular either to their intellectual property rights or to their commercial activities, i.e. commercial campaigns, products and services, prices, etc., the Company shall not be liable for the accuracy and legality of the information of such content, which is made available in its entirety by the Business Partners, the latter bearing the entire legal liability for such content.

By using certain specific tools of the Site, where specified, Users assign, to the Company, their intellectual property rights including, but not limited to, texts published on the Site, files uploaded to the Site.

Users are obliged to respect all intellectual property rights of the Company and its Partners promoted on the Site, as provided for by the legislation in force. Users are forbidden to use any image, trademark or sign belonging to the Company or third parties, unless they have obtained the prior written consent of the legal owners.
Users may view, download and print other pages of the Site only for personal use, subject to the restrictions mentioned below or in any other clauses of these Terms and Conditions. Any use of the content for purposes other than personal use may only be made with the prior written consent of the Company and by indicating the source of the information.

In this sense, Users are prohibited:
• to republish material on the Site (including republication on other sites);
• sell, rent or sub-license the materials on the Site;
• display any material on the Site in public;
• replicate, duplicate, copy or exploit material on the Site for commercial purposes;
• redistribute materials on the Site, except for content specifically or expressly made available for redistribution

Requests to use the content of the Site for purposes other than personal use may be sent to ROSE HIP HILL SRL, Valea Târnei 30, Bihor County or by e-mail to contact@rosehiphill.ro.

These Terms and Conditions do not grant Users any right, title or interest in or to the Site, content owned by others and published on the Site, trademarks, signs or other intellectual property rights owned by the Company.

Because the Company wants to improve Users' experience on the Site, it encourages opinions and suggestions; however, the Company may use comments or suggestions without any obligation to Users.

Opinions and suggestions may be sent to ROSE HIP HILL SRL, Valea Târnei 30, Bihor County or by e-mail to contact@rosehiphill.ro.

DISCLAIMERS AND ASSIGNMENTS

No situation in which the Company does not act immediately for the realisation of a right of its own shall be construed as a waiver of that right or its realisation.

If any provision of these Terms and Conditions shall prove invalid or ineffective, the other provisions shall not be affected thereby and shall remain in full force and effect and shall be construed to the fullest extent permitted by law.

In the above case, the invalid or ineffective provision shall be replaced by another, legally acceptable one, which will produce legal effects as close as possible to the Company's intention. The above shall also apply to omissions.

Users may not assign part or all of their rights under these Terms and Conditions.

LIMITATION OF LIABILITY

The Company provides the Site AS IS, AS AVAILABLE and AS AVAILABLE, without any express or implied warranty. WE ALSO DISCLAIM ANY WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, ACCURACY FOR A PARTICULAR PURPOSE OR NEED. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR THAT THEY WILL MEET THE USER'S REQUIREMENTS.

The Company does not guarantee that the Site will be available on a consistent basis.

If maintenance work is required and the Site is unavailable for maintenance reasons, the Company will inform Users at the time they access the Site.

The Company shall not be liable for internet/network failures and, in particular, for failures due to which the Site cannot be accessed as a result of technical or other difficulties beyond the Company's control, e.g. force majeure, fault of third parties.

The Company shall not be liable for inaccurate and/or untrue personal data provided by Users, in particular those provided by minors, with the aim of creating the appearance of being at least 18 years of age in order to create an Account on the Site.

The User understands that the Company has no control over and no obligation to act regarding:

• content that is accessed by the User through the Site;
• the effect of the content on the User accessed via the Site;
• the User's interpretation or use of the content of the Site;
• the actions the User takes as a result of accessing the content of the Site;
• the content or accuracy, copyright compliance, legality or decency of the material/information found on links to other sites, the Personal Data Processing Policy and the terms and conditions of their terms and conditions. It is recommended to consult in advance the legal terms and other information relating to the collection of personal information. The rules set out in this text apply only to information collected on this Site;
• damage caused by errors, inaccuracies or out-of-date information published on the Site and originating from external sources;
• damage resulting from the redesign of the Site and damage resulting from the impossibility of accessing certain links published on the Site.
• The Company shall not be liable for any indirect, special, incidental or consequential damages resulting from the use of, or inability to use, the Site;
• The User understands that the Company shall not be liable for any losses, costs, suits, claims, expenses or other liabilities if they are directly caused by the User's failure to comply with these Terms and Conditions;
• The User understands that if prices or other details of products/promotions of the Company's Business Partners have been wrongly displayed, the Company reserves the right to amend the information displayed on the Site without incurring any liability;
• The User understands that the images are presented on the Site by way of example, and that the products of the Company's Commercial Partners delivered may differ in any way, both in terms of image and due to changes in characteristics and design, without the Company being liable;
• The Company does not guarantee the optimal use of the Site except by using the Internet Explorer browser at least version 9, Google Chrome, Mozilla Firefox, Safari.

LAW APPLICABLE IN THE COMPETENT COURT

These Terms and Conditions shall be governed by and construed in accordance with Romanian law.
An attempt will be made in advance to resolve any dispute in relation to these Terms and Conditions amicably within 15 working days from the date of the User's written notification of the problems. If the parties do not reach an agreement on the dispute, it will be referred to the competent Romanian court for resolution.

Consumers may not waive their rights conferred by law. Any contractual clauses that remove or limit the rights conferred by law to consumers will have no effect on them.

CHANGES TO TERMS AND CONDITIONS

These Terms and Conditions have been updated on 20.03.2023.

ROSE HIP HILL SRL reserves the right to revise and update these Terms and Conditions at any time.

Therefore, please check the Terms and Conditions section when accessing the site as changes may have occurred since your last visit.

If you have any questions about the information on this page, please contact us at contact@rosehiphill.ro.

If a change/completion affects the User's rights, the Company will notify the User by sending a message to the e-mail address associated with the Account.

By continuing to use the Site after any changes/completions come into effect, the User agrees to abide by them.

IF THE USER DOES NOT WISH TO ACCEPT THESE TERMS AND CONDITIONS, INCLUDING THEIR AMENDMENTS/COMPLETIONS, HE/SHE MUST CEASE USING THE SITE.